Effective Date: Last updated: February 2025
Welcome to Kunjam Creation (“Company”, “We”, “Our”, “Us”). By accessing or purchasing from https://kunjamcreation.com, you agree to the following Terms & Conditions.
1. General Use
This website is owned and operated by Kunjam Creation.
By using this website, you confirm that you are at least 18 years old.
We reserve the right to modify or update these Terms at any time without prior notice.
2. Products & Pricing
All products displayed are subject to availability.
We reserve the right to:
- Change prices without prior notice
- Modify or discontinue products
- Cancel orders in case of pricing errors
Product colors may slightly vary due to screen resolution.
3. Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the absolute right to cancel any order at our sole discretion.
In case of cancellation by us, refund (if applicable) will be processed within reasonable time.
4. Payments
We accept secure online payments through authorized payment gateways.
We are not responsible for payment gateway failures or banking delays.
Fraudulent or suspicious transactions may be reported to authorities.
5. Shipping Policy
Delivery timelines are estimated and not guaranteed.
We are not responsible for delays caused by courier companies or unforeseen circumstances.
Shipping charges (if applicable) are non-refundable.
6. Cancellation Policy
Orders once processed cannot be cancelled.
Cancellation requests will be entertained only before dispatch.
We reserve full authority to approve or reject cancellation.
7. Return & Refund Policy
Returns are accepted only in case of:
- Damaged product
- Wrong product delivered
Customer must inform within 48 hours of delivery.
Product must be unused and in original packaging.
Refunds will be processed only after inspection and approval.
We reserve the sole discretion to accept or reject return claims.
8. Intellectual Property
All logos, brand name, product images, designs, and content belong exclusively to Kunjam Creation.
Unauthorized use, copying, or reproduction is strictly prohibited.
Legal action will be taken against misuse.
9. Limitation of Liability
Kunjam Creation shall not be liable for:
- Indirect or incidental damages
- Loss of profits or business
- Website downtime
- Technical errors
Use of the website is entirely at user’s own risk.
10. User Conduct
Users shall not:
- Post false reviews
- Attempt hacking or data breach
- Misuse discount codes
- Engage in fraudulent transactions
Violation may lead to account suspension and legal action.
11. Force Majeure
We shall not be liable for delays or failure due to events beyond our control including natural disasters, government restrictions, strikes, or courier disruptions.
12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any dispute shall be subject to exclusive jurisdiction of courts located in New Delhi only.
13. Contact Information
Kunjam Creation
Phone: +91 9958765038
Email: info@kunjamcreation.com
Address: [Your Business Address]
For specific policies, see our Refund Policy, Shipping Policy, and Contact Us for support.